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Grievances

india1ATM is committed tothe best possible services its customers. Our customers utilize different channels to the Customer Helpdesk asas submit their grievance the form given below.

As per RBI guidelines, case of any failed transaction, you are requested lodge the complaint at branch of the Bank you maintain your account which the said ATMis linked.

We, at india1ATM, alwaysto give the best class service to you. case you require assistanceany of our products services, please feel free reach us by filling the form below or our 24 hour Customer Center on our Number 080 45 45 42 42.

Select an Issue (required)

ATM Related Issue

Employee and Partner Related

Complainant Name (required)

Complainant Contact Number (required)

Complainant Email (required)

Complaint Description (required)

Identity of the Individual(s)_: Separate multiple entries by

Name(s) (required)

Designation(s)

Contact Number(s)

Individual Email(s)

Any Witness or Documentary(required)

Code of Conduct Helpline Partners and Customers :
At india1, we adhere the highest levels of business practices as articulated our Code of Conduct_. In our endeavor to an independent forum and mechanism for all employees other stakeholders of the to raise concerns andany breach or threatened of the code wean independent grievance redressal in the form of Ombudsman. Any stakeholder (employee,, strategic partner, vendor, customer) observes an unprofessional conduct approach the Ombudsman’s office voice his or her_. The complainant may bean observer who is directly impacted, or awho is directly oraffected by such practices. Office aims to provide fair and equitable redressal. The process is designed offer protection to the provided the disclosure isin good faith and alleged action constitutes a and serious breach of Code of Conduct. The will treat all disclosures a confidential and sensitive_. A person can raise concern, in writing bybackground of the unprofessional, reasons for raising the, the identity of the who may be involved documentary evidence, wherever available. may be sent inof these forms: 1) writing (Through hard copy_) to: The Ombudsman, BTI Payments Pvt. Ltd, Corporate B – 8th floor , 150, Diamond District, HAL Old Road, Bangalore 560008 2) writing (Through email) to secure email id,
FOR ANY ATM ISSUES – Send your grievances to
sonyb Grievances